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Account Identifier now required to resolve pending events

Minor Upgrade

Marketplace managers must now provide an Account Identifier when manually resolving a pending integration event as Success. The Account Identifier can be a value already present on the event or one entered in the resolution form.

Previously, users could resolve a pending event as Success without supplying an Account Identifier, which resulted in subscriptions being created without a vendor-side account reference. With this change, the platform blocks the resolution and displays an inline error message until a valid Account Identifier is provided. This validation is now enforced globally across all marketplaces.

Important:

  • No change is required for events that have already been resolved or for existing subscriptions.
  • No additional action is required from administrators — the validation activates automatically.
  • This validation applies only when manually resolving a pending event as Success. Resolving an event as Failure is unaffected.

Refer to View and resolve pending events for more information.


Feature enablement

No feature enablement is required.

Setting enablement

No setting enablement is required.

Documentation

No documentation updates are required.

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